Is the Startup edition really free?
A: Absolutely. You only need to pay if you decide to upgrade to Growing and Enterprise Plan.

How long will the Startup Plan stay free?
A: The free offer is for limited time only, so we encourage you to take advantage of the opportunity to sign up now.    Once you sign up for the free service, it will remain free as long as your usage is within the quota.

Do you collect transaction fees?
No.

How do I secure my webstore? The best way to secure your web store is to have to your own Secure Certificate. This gives your customers the assurance that they are dealing with the legitimate owner of the webstore. It's highly recommended if you are taking credit card orders. Contact Fastcommerce Sales Department at 888-598-2211 or sales@fastcommerce.com for more information.

What support is available for the free Startup Plan?
A: Email, Instant Messaging and Live Person support are available only to Growing and Enterprise Plan customers.
To get support for the Startup Plan, you need to purchase the annual support package at $200.00/Per Year.